Parents Portal

Family Online Safety Contract

One way to encourage a discussion on online safety with young people is by creating a family contract together.

This way everyone knows what is expected of them when they’re using the internet - including mobile phones, tablets and other devices.

We've teamed up with the Carly Ryan Foundation to develop a Family Online Safety Contract for you to print and sign with your family. We’ve also designed a blank template if you want to specify your own online family rules.

Parental controls

What is it?

Parental controls are designed to manage how children can use their devices in order to protect them from inappropriate or harmful content.

You can restrict access to certain apps, games or websites, the device’s camera or can even choose the settings you want on their phone – including the privacy and location settings.

Why is it important?

Tailoring access to specific sites, apps and features is one way to help protect your child from inappropriate or harmful content.

It’s a good idea for adults to supervise the use of the internet for children who are under 10.

More information visit our page on age appropriate content.

What can I do?

To find out more about how to apply parental controls, visit the support site for your device.

If it’s not listed here, search your device’s brand and key words such as ‘parental controls’ using a search engine.

Top tips!

  • Know the device your children are using
  • Know how your children are using the device
  • Know what parental control options are available

Factsheets for parents and carers

The fact of the matter is, both adults and children will be using social media and programs that require us to communicate with others online in some form on a daily basis.

The best way to ensure our safety is to be aware. We encourage parents to be aware of the purpose of apps and programs, aware of the risks associated and what to do if something does go wrong.

Here are our factsheets for parents and carers including frequently asked questions for some popular apps and websites.

Videos for parents and carers

Sometimes it’s easier to start a conversation with a video.

Here we’ve included a few videos that you might like to watch with your children that might help prompt a discussion about safe internet use, and where to get help.

Kids Helpline – Getting help!

Kindergarten to Grade 2

Grade 3 to Grade 7


Want more resources?

Check out our Teachers Toolkit here


SOS Guide to Online Safety

If you’ve been to one of our presentations, chances are you’ve seen this.

The SOS Guide to Online Safety is our ‘go-to guide’ with information on young people and technology, the challenges they may face online and how to support them to overcome these.

It’s been designed to be followed along with our ThinkUKnow presentations.

Get a copy of the SOS Guide to Online Safety.

Research and other information

ThinkUKnow is evidence-based; drawing on academic research, technological advances, and real police investigations, providing real-life examples and up-to-date trends and issues.

If you’re like us and are passionate about cyber safety education, or for some light reading, we recommend visiting the following sites: